frequently asked questions

Have a question you don’t see answered here? Send me an email!


shipping

Please empty your pen of ink and package it carefully before sending it in.

No need to send it signature required; my address is a PO box and only I have the key.

I ship all packages USPS Priority Mail ($10 within USA, unless a larger box is required) unless otherwise requested. This includes $50 shipping insurance. If you would like a different shipping method, have specific shipping requests, or would like your pen to be insured for more than $50, please let me know.


why get a custom nib grind in the first place?

You’ve already customized everything else about your writing experience: fountain pen, ink, paper… this can be that little extra something to make your writing or art-making unquestionably unique.


Do you retip nibs?

I do not do any retipping, but you can send your pen to Greg Minuskin for that. He does great work!


PEN SHOW APPOINTMENTS?

You can RSVP for a pen show appointment here. Any open spots remaining will be available on the day of the show.

Each appointment is 30 minutes; in that time, we can usually do 1-2 pens. If there’s time to do more, I’m happy to fit in as many as possible. If we don’t get to all your pens, I’m happy to take them back to my workshop and complete them there.

Please empty and flush pens of ink before the appointment.

I accept cash, Venmo, PayPal, and credit cards.


turn-around time?

The current turn-around time for most nib work is about two weeks. If you have time constraints or need the work by a certain time, please communicate this and I will try my best to accommodate any requests.